Wonder Workshop, Inc.
Effective Date: October 10, 2014
Last Updated: February 8, 2024
PRIVACY POLICY AND CHILDREN’S PRIVACY POLICY
Wonder Workshop takes the privacy of our customers and the data of their students and teachers very seriously. Our data security policy is designed to adhere to the data security laws of the various regions we operate in, and to provide transparency to customers on the use of their data.
As detailed below, we limit the use of personally identifiable information (PII) to the minimum necessary for the use of our products.
We comply with COPPA.
Our robots and mobile apps are COPPA certified by the kidSAFE Seal Program. We are fully compliant with the Children’s Online Privacy Protection Act.
We keep kids’ work private.
Kids’ work is private to their app by default. Some of our apps allow people to generate a special key or link. This key or link cannot be shared within our Service. In our Make Wonder product, students’ work is private to their classroom by default. A teacher on a Make Wonder subscription may choose to share such work with other adults.
We let you control your kids’ personal data.
We give parents and teachers control over how we use kids’ data. You have the right to request that we delete some or all of your kids’ data.
We will not sell your kids’ personal data. Or yours.
When we do collect data, we use it to support our products, customers, and users. We never sell the data.
We don’t collect or store kids’ voices.
Some of our apps allow kids to record their own voices and transmit that audio to the robot over Bluetooth. This audio is not transmitted to our or anyone else’s servers. The audio remains on the robot until it is replaced by new audio.
We don’t collect or store kids’ images.
Our robots do not have cameras and do not record photos or videos. We do not collect this kind of information from children.
We use the latest security best practices.
We use current data security best practices to protect your information.
We will let you know if our privacy practices change.
If our privacy practices change, we will update this document. If we make any material changes that impact kids’ personal information, we will notify you.
In this document, we may refer to Wonder Workshop, Inc., as “Wonder Workshop,” “we,” “us,” or “our.” We may refer to our websites, software, applications, connected products, and related services as the “Service.”
This Privacy Policy explains what information Wonder Workshop will collect when you access our Service. It also explains how the information will be used. We will not use or share your information with anyone except as described in this Privacy Policy. Each time you use our Service, you are accepting the practices described in this Privacy Policy, as applicable, at that time.
Most of the websites operated by Wonder Workshop are intended for adults to learn about and purchase our products and services. Adult users may include parents, educators, and developers. These websites (which we refer to as our “General-Audience Sites”) include, but are not limited to:
We do not knowingly solicit or collect Personal Information (defined below) from children under the age of 13 (“Children Users”) on these General-Audience Sites.
Our “Child-Directed Products” include
Our Child-Directed Products are generally intended to be used and enjoyed by children and teenagers. We employ special measures when collecting or processing information through our Child-Directed Products. We generally avoid or limit the collection of Personal Information through these products. For more details on our practices related to children, please see the section on Children’s Privacy below.
This Privacy Policy uses certain capitalized terms that have particular meanings. Sometimes, those terms are defined when they are first used. In addition, and for ease of reference, the following terms are defined in this section:
App: any Wonder Workshop software application. This includes but is not limited to those on Google Play, Apple App Store, Microsoft Store, Amazon Appstore.
Browsing Information: information about your use of the Service. This includes your device’s interaction with the Service. (An access device may include a computer, tablet, Chromebook, or smartphone.) Browsing Information also includes certain of the information described below in the “Information Collected Automatically” section. This information is linked to a device ID, such as the device’s Internet Protocol (IP) address. Your Wonder Workshop robot includes a product ID. Through the App, your robot transmits information to us that we use to:
In general, we do not use Browsing Information to identify you. But on certain of our General-Audience Sites, such information may be paired with Personal Information. It may also be paired with other information that, together, could be used to identify you. Third parties may access, collect, store, and use Browsing Information. (Such third parties may include analytics companies and advertising service providers). These companies may use the Browsing Information to identify you.
Personal Information: information that can or does directly identify you. Examples include:
In the case of Children Users, Personal Information may also include:
Product Use Information: information related to the use of one of our products. Examples include robot name and activities coded. Product Use Information is linked to the product ID number of your robot.
User Content: any content that you create or produce and upload to our Service. Examples include:
User Content may contain Personal Information if such is provided within the User Content.
Website/Site: any websites, web pages, and sub-pages. This includes mobile websites, web pages, and sub-pages under Wonder Workshop’s full or partial control. This also includes but is not limited to:
Personal Information We Affirmatively Collect From You
We may collect Personal Information from you, such as:
We may collect the above Personal Information when you:
Other profile information you may affirmatively provide us about you or a child may be collected and maintained together with your Personal Information. Examples include:
You can choose not to provide any information that we request of you. However, this may limit your ability to use or access the Service.
If a friend refers you to us by providing us with your email address, the system may send you a message. However, we will use your email address only to send the friend’s message unless you opt in for more.
We may collect information from you when you communicate with us by phone, including text messages or email. This information may include Personal Information. It may be combined with Personal Information collected during your registration for or use of the Service. We may also receive Personal Information about you from third parties where you have a registered account. (This could happen now or in the future.) Examples of these third-party connections include Single Sign-On (SSO) and log-in methods such as:
The third party may pass to Wonder Workshop certain information about your use of its service. This information could include, but is not limited to:
You should review your privacy settings on third-party services before linking them to the Wonder Workshop Service. If necessary, you should adjust your privacy settings.
For more details on our data collection practices for Child Users, see the section on Children’s Privacy below.
Restriction on PII Related to the Make Wonder Platform
For the purposes of our Data Security Policy, a Make Wonder customer is an entity that has registered for a subscription to Make Wonder via our online portal at portal.makewonder.com, and all individuals associated with that entity. This may include various teachers that are part of a school or a district. Data for any customer is private to that customer and not provided to any other customers or third parties.
We do have access to private data entered into our system. We only use this data to provide the service to our customers, and to provide support for the services provided if necessary.
We do not sell or disclose any PII to any third parties. We do not use PII in marketing or commercial purposes. However, if our customers also opt into receiving marketing emails, they will be added to our marketing email list, which is stored separately from PII.
We limit access to PII to employees that need access and to provide services and support for services.
We may collect Personal Information from you, such as:
Product Usage: data related to your use and engagement with our account system, apps, etc. Such information is automatically transmitted to Wonder Workshop through our App. It is used:
Robot: diagnostic data of the robot used. This could include details such as:
Device: Anonymized details related to the device (computer, smartphone, tablet)Each time you access a web page on our Service, your browser automatically reports log file information. Our servers automatically record some of that information. These server logs may include information such as:
If you resell or share your robot, we will keep the Product Use Information your robot has transmitted to us. Your robot’s new owner can play back any User Content (such as altered voice recordings) that you stored on your robot. To avoid this, remove such recordings in advance. For guidance on how to remove such recordings, please contact Wonder Workshop. Use the contact information at the bottom of this Privacy Policy.
We may use certain third party services to help us understand your use of the Service. Google Analytics is an example of such a service. These services collect information about your use of and the performance of the App, the Site, and/or Wonder Workshop’s robots. They also collect anonymized information sent by your browser as part of a web page request, including cookies and your IP Address.
In general, we store tracking information in an anonymous aggregated form. However, we or our third-party tracking partners may store certain information, such as page views, in a manner that can be linked to specific devices.
We use persistent cookies and session cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser’s directions. But such removal may affect your use of or access to certain portions of the Service. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. If you refuse cookies, you may not be able to experience all the features of our Service.
For our General-Audience Sites, Wonder Workshop may partner with “Third Party Advertising Companies.” These are third-party advertisers, ad servers, and ad networks. They use cookies, beacons, tags, scripts, and other tracking technologies to collect information about your visits to our General-Audience Sites and other websites. They use this information to provide advertisements about goods and services of interest to you. This process may include re-targeted ads that attempt to direct you back to our General-Audience Sites. It may also include ads targeted based on your overall browsing interests. To learn how to opt out of receiving targeted ads, visit the websites below.
http://optout.aboutads.info/#!/
http://optout.networkadvertising.org/#!/
On our Child-Directed Products, we do not show behaviorally-targeted or re-targeted ads to Child Users. Nor do we track Child Users for targeted advertising purposes.
Some web browsers may automatically transmit “do-not-track” signals to the websites that users visit. Wonder Workshop does not process or respond to such automated “do not track” signals. This applies to other transmissions that request to automatically disable online tracking of users who visit our Service.
We may use Personal Information and Browsing Information for a variety of purposes, including:
Personal Information. Except as set forth below, Wonder Workshop will not rent or sell your Personal Information to others. Nor will we share it with independent third parties for their separate marketing-related purposes. To operate the Service, however, we may share your Personal Information with our agents, representatives, and contractors. This is so that they can provide us with support services and other features and fulfill your orders. We require these third parties not to use your Personal Information for any other purpose. We may store Personal Information in locations outside the direct control of Wonder Workshop. Examples include servers or databases co-located with hosting providers.
Browsing Information. We may share non-personally identifiable information with interested third parties. This is to help them understand the usage patterns for our Service. Examples of this information include:
We may store such information for a time determined to be reasonable for internal operations.
Instances where we are required to share your information. Wonder Workshop will disclose your information where required to do so by law or subpoena. In addition, we will do so if we reasonably believe such action is necessary:
What happens in the event of a change of control? We may buy or sell/divest/transfer our company (including any shares in our company), or any combination of our products, services, assets and/or businesses at any time. All information, whether Personal Information or Browsing Information, related to the Service may be sold or otherwise transferred in connection with any such transaction(s). We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. Any transferees who receive your information in connection with a change of control must abide by the terms of this Privacy Policy.
Your information collected through the Service may be stored and processed in the United States or any other country in which Wonder Workshop or its subsidiaries or service providers maintain facilities. Wonder Workshop may transfer information that we collect about you, including Personal Information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
If you are located in the European Union or other regions with laws governing data collection and use that may differ from US law, please note that we may transfer information, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the US or any other country in which Wonder Workshop or its parent, subsidiaries, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. However, such parties must abide by the terms of this Privacy Policy.
Wonder Workshop offers parents, teachers, and other adults the choice of receiving different types of communication and information related to our company, products, and services. You may subscribe to e-newsletters or other publications, and you may also elect to receive marketing communications and other special offers from us via email.
To help us understand whether we are providing information of interest to you, we may include software code or other tracking technologies in our emails to monitor whether you opened a particular email, whether you have clicked on the images and/or links in the email, the date and time the message was opened, and whether your computer is capable of receiving HTML-based email. We endeavor to allow you to unsubscribe at any time from our email programs by clicking on the unsubscribe link at the bottom of any email message. You may also access and manage your preferences from your account, when available, or by contacting us directly at support@makewonder.com. We reserve the right to send you service announcements or similar administrative messages, without offering you the opportunity to opt out of receiving them.
Wonder Workshop takes what it believes to be commercially reasonable physical, electronic, and procedural safeguards to protect Personal Information. However, since no security system is impenetrable, and “perfect security” does not exist on the Internet, we cannot guarantee the security of Personal Information or Browsing Information.
If you create an account to use the Service, you may be asked to choose a password for your account, which can be used to access information associated with your account (including Personal Information). You should choose a password that is not easy to guess and does not use words that you would find in a dictionary. Do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account. And we will attribute activities that occur using your account information to you. This includes the use of your password. If you suspect that your password has been compromised contact us immediately at support@makewonder.com.
We will notify customers of any breach or unauthorized release of PII in the most expedient way possible within 24 hours after the discovery of such breach.
Wonder Workshop believes strongly in giving you the ability to access and update or correct your Personal Information. You may update your Personal Information by logging into your account on Wonder Workshop’s Website, when available, or by contacting us directly at support@makewonder.com.
We take student privacy seriously. As a provider of educational technology and in an effort to support statewide and public school districts, Wonder Workshop has signed state-specific privacy pledges or agreements such as the:
The above agreements and pledges are executed, at times, with school-specific agreements based on the products and/or services provided.
The Family Educational Rights and Privacy Act (FERPA) is a federal law that prevents Educational Institutions from releasing certain information about your child to vendors such as Wonder Workshop without consent.
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